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FT CRM
Welcome to Fast Track CRM
Product Overview
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Getting Started
Localisation
Activities
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Triggers
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How Does it Work?
And/Or Correlation Logic
Using the Clone Feature
Segments
Getting started
Segment Fields
Smart Segments
Communication Profiles (Translations)
Calculated Segment Fields
Blocked & Excluded Players
Actions
Action Groups
Emails
SMS
On-Site Notifications
Rich Inbox Messages
Add to Lifecycle Action
Translations
Scheduled Actions
#-Variables
Action Groups and A/B Testing
Control Groups
Internal Communications
Failed Actions
Quality Assurance
QA for Activities
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Activity Testing
Setting Up a Test User
Testing an Activity
Organisation
Projects
Project Statuses
Tags, Notes & Grouping
Media Library
Email Templates
Content Blocks
FT Conditions
How To Create An Email
Users & Permissions
Activity Dashboard
Archive
Player Timeline
Lifecycles
What Are Lifecycles
Lifecycle Terminology
Lifecycle Statuses
Lifecycle Segments
Lifecycle A/B Testing
Lifecycle Control Groups
Player Origins
Managing Player Origins
Player Origins In Use
Churn Prevention
Churn Prediction Model (Basic)
Churn Prediction Model (AI-Powered)
Data Migration Portal
AI Tuning
Insights & Analytics
The Data Studio
Dashboards
Private & Brand Dashboards
Create a Dashboard
Edit a Dashboard
System Dashboards
Active Players Dashboard
Widgets
Measures & Dimensions
Chart Types
Table
Line
Area
Bar
Mixed
Pie
Number
Funnel
Period Conversion
2D Breakdown
Growth Number
Explore
Query Editor
Soft & Strict Data
The Singularity Model
The Singularity Model
Getting Started
Dashboard
Feature Types
Setting Up Feature Types
Player Features
Setting-up Player Features
Manage Movements
Real-Time Movements
Time-Based Queries
Player Feature Dashboard
Player Feature - Active State
Player Feature - Player Online State
Player Feature - Conversion State
Player Feature - Inactive State
Player Feature - Lifestage
Player Feature - Acquisition Source
Player Feature - Predicted Deposit Bracket
Player Feature - Predicted Bet Amount on Slots
Player Feature - First Deposit Amount
Player Feature - Most Active Day of Week
Player Feature - Previously Played Products
Player Feature - Preferred Offer Type
Player Feature - Opted In Channels
Player Feature - Most Cost-Efficient Outbound Channel
Player Feature - Optimal Time of the Day
Content Features
Content Library
Action Groups (1:1 Experiences)
Collections
🚧 Restrictions
🚧 Personalisation
🚧 Settings (for Collections)
🚧 Running with 1:1 Experiences
1:1 Experiences In Action
Smart Time of Day
Smart Channel
Use Case: Product & Game Preference
Player Feature Segmentation
Use Cases
Creating a Segment from a Dashboard/Widget
How to save money with a Game Provider Dashboard
Creating automated communications for approved deposits
Rewards
Welcome to Rewards
Product overview
My Rewards
Branding
Bonuses
Games
Challenges
Wheels
Promotional Calendars
Virtual Currencies
Levels & Progression
Shops
Shop Items
Setting Up My Rewards: Step-by-Step Guide

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